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about agoda

Learn about Agoda

What is Agoda?

Agoda (agoda.com) is an online hotel reservations service which specializes in securing the lowest discount hotel prices in Asia. Agoda is part of Priceline.com (Nasdaq:PCLN). Based in Singapore with operations in Bangkok and the Philippines, Agoda's network includes 7,000 hotels in Asia and more than 45,000 worldwide. The staff of 200 professionals provides a first-rate reservation service that uniquely combines local knowledge and local connections to provide the best hotel deals to both business and leisure travelers.

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Why Agoda?

Agoda is an Asian company, created by a multinational team who all share a passion for travel. The Agoda team, which includes Chinese, Thai, Japanese, Australian, Indian, American, and European nationals, came together in Bangkok and Singapore to build a better online travel service that would meet the needs of fellow travelers and would promote and encourage travel and its benefits. Agoda is run, owned and managed by people who care about travel and have committed their lives to it. Agoda's staff wanted to build a different kind of company--with a world-class reservations service and knowledgeable, friendly 24/7 live customer service. We've used our local connections and knowledge to offer you great deals on more hotels and a user-friendly internet experience.

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Trusted

The name may be new, but the company is not. You may have booked with Agoda in the past and never realized it. Thousands of other internet sites trust Agoda to provide inventory and all aspects of customer service, and you can, too. We're always accountable to customers and partners, always reachable, always connected. Today you need an online company that stands by its promises and prices, and values service above all. From the moment you interact with Agoda, you'll see the real human service behind the technology. Don't settle for anything less.

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The Agoda Mission

The core belief of Agoda is that through travel, we can open our minds to new ideas, new cultures, and new ways of thinking. Whether for business or pleasure, to the next city or the farthest continent, it's connecting to different people and different ways of thinking that's important.

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Sharing the Passion with Customers

Part of promoting travel is making it affordable and manageable, which is why we always strive to share the gift of travel in the form of lower prices. Agoda will always work to offer the insider's price, so you can travel farther and more often. We find the prices that locals pay, the deals that 'people in the know' get and we offer them to all Agoda customers.

Repeat customers get even bigger savings through our Rewards Program.

Because we've seen the world, we've tried to emulate things that really work:

  • personal service like you'd expect in a five-star resort
  • a world of choices that only a local player has access to
  • the latest technology to help you narrow your choices and quickly execute your decisions
  • prices for Asian travel that only an Asian company can provide
  • 24/7 live customer service to ensure everything goes smoothly
  • online service in your native language

Agoda is always willing to go the extra distance so that you get premium services at the lowest price. As a result, you won't see Agoda advertising on every television and billboard, but you will see us doing some great things. Agoda uses its resources and connections to promote travel, to help people in need and to support like-minded travel-related causes.

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"GO" is the root of AGODA!

The word 'agoda' doesn't mean anything exotic. It came about by accident.

Our team worked to think of a name, which was proving difficult, particularly because some of us don't have English as our first language. We found Agoda on a list of domain names for sale and someone suggested a catchy phrase: "Agoda where I wanna go to!" What he meant was "I go to wherever I want to go."It kind of stuck. We think of it as global slang for "I go to."

What's important is that the word 'go' lies at the heart of Agoda. That's what we want you to do. Go! Get out there. Travel, experience, push your boundaries, whether on business or vacation.

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Join Us

We'd love to have you in our team or simply part of our circle. We really value your comments. Contact us via email at info@agoda.com or at one of our contact numbers. We hope you enjoy Agoda and have a great journey.

Keep traveling,

The Agoda Team